Account Manager – Aggregates | #0045

Account Manager – Aggregates

Location: 9094 Cavanagh Road (Ashton, Ontario)

Founded in 1953, Thomas Cavanagh Construction has continued to set the standard for quality construction and materials in Eastern Ontario. With our strategically located pits and quarries, our unmatched fleet of trucks and heavy equipment, our state-of-the-art facilities, and our dedicated employees, Thomas Cavanagh Construction has earned a reputation as one of Ottawa’s most trusted and respected contractors.

Overview

The Account Manager- Aggregates is responsible for developing and maintaining customer relationships in the Ottawa market. This role focuses on growing aggregate sales volume, managing key accounts, identifying new business opportunities, and ensuring exceptional customer service while coordinating with operations, quality control, and dispatch.

The successful candidate will possess strong industry knowledge, excellent relationship-building skills, and a proven ability to manage customer accounts in a fast-paced construction materials environment.

Duties and Responsibilities:

Sales & Revenue Growth

• Achieve sales volume, revenue, and profit margin targets
• Develop territory sales plan and growth strategies
• Forecast sales demand and provide market intelligence to management

Account Management & Business Development

• Develop and maintain strong relationships with new & existing client base
• Identify customer needs and recommend suitable aggregate products and solutions
• Prepare quotations and pricing proposals in a timely manner
• Negotiate supply agreements and terms in alignment with company objectives
• Conduct proactive customer visits and jobsite meetings throughout the region
• Respond to any customer complaint with recommended solutions
• Attend industry events as required

Operational Coordination

• Work closely with other members of the sales team, dispatch, area operations supervisors, and quality control to coordinate deliveries and customer requests
• Support inventory management and production planning through accurate sales forecasting
• Ensure accurate quote generation, order set up and entry, and customer account information within Ticketing and ERP systems

Safety

• Ensure personal competence to the Ontario Occupational Health and Safety Act and all applicable Cavanagh Group of Companies policies.
• Participate fully in all tasks necessary to support daily, weekly and monthly TCCL Health & Safety policies and procedures (i.e. Daily Tailgate Talks, Workplace Inspections, etc).

Requirements:

• Postsecondary education in Business, Construction Management, Civil Engineering Technology, or a related field preferred
• 3-5 years minimum of sales or account management experience in aggregates, construction materials, or construction industry
• Strong understanding of aggregate products, applications, and Ottawa market conditions
• Established construction industry relationships within the Ottawa market considered a strong asset
• Excellent communication and negotiation skills
• Strong organizational and time management skills
• Proficiency in Microsoft Office
• Valid Ontario driver’s license and willingness to travel regularly through the Ottawa region

Competencies

• Results-driven mindset
• Relationship management
• Negotiation and conflict resolution
• Customer service oriented
• Problem solving and decision making
• Team collaboration
• Market analysis

Cavanagh Employee Benefits:

• Family, people-centric culture
• Safe and healthy workplace, promoting well being.
• Attractive, competitive compensation for qualified candidates
• Internal growth opportunities
• Training and development opportunities
• Benefit, Wellness and Pension Programs

Wage Range:

The salary range for this position in Ontario at the start of employment is expected to be between $70,00 and $90,000 per year. However, the range offered is based on local job market factors and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter. Please contact Human Resources if you have any questions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the classification.  They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.